Welcome to Botesdale Health Centre
The aim of our committed team is to provide the very highest quality medical care to our patients in a friendly, courteous and professional manner. We aim to achieve this through continual development in training and education both individually and as a team.
The Practice is led by our four Partners: Dr Cooke, Dr Donald, Dr Bate & Dr Fennelow
During this time busy time of year, you can help yourself – and the NHS – by using the most appropriate healthcare option.
- Think Pharmacist - Many pharmacies have late night and weekend opening. A pharmacist can offer you a great deal of help and advice on the best over-the-counter medication for your condition. See a list of pharmacies and opening times HERE
- Call 111 or try it on online – NHS 111 is a free telephone service which is open 24 hours a day, seven days a week, every day of the year. Trained advisors can offer urgent help and advice. You can also access the NHS 111 Online service anytime HERE and by answering some questions your symptoms will be assessed and you'll be given the recommended action to take
- Extra GP appointments - The Suffolk GP+ service operates in Ipswich, Felixstowe, Wickham Market, Stowmarket, Leiston and Bury St Edmunds and enables you to book appointments in the evenings and on Saturdays. You can book an appointment with a GP or nurse practitioner in advance through your GP practice or NHS 111. The service will be operating in some locations on Christmas Day, Boxing Day and New Year's Day.
- Urgent GP appointments – When you urgently need a GP appointment, call 111 to access the out of hours GP service.
Changes to the Telephone System
Please note as of Tuesday 21st November, there are some changes to the options of the Telephone System - please listen carefully when calling.
Patient Access - Online Management of Appointments, Ordering of Prescriptions & Viewing of Medical Record - Please click here to access your account.
To enable the use of the Patient Access online services for the first time, you will need to complete a form which can be download here. Please then bring this to Reception with ID for use to enable you access.