Botesdale Health Centre
Botesdale Health Centre Botesdale Diss Norfolk IP22 1DW
Tel: 01379 898295
Fax: 01379 890477
Out of Hours: 111

Appointments

To book an appointment via the telephone call us on 01379 898295 from 8.30am.
Select Option 2 for the Automated Appointment System (Doctors appointments only) or Option 5 to talk to a Receptionist.

Appointments can also be booked Online through Patient Access, once you have been given your own log-in details, which are available on request from Reception. Click here to go directly to Patient Access to complete your Booking/Cancellation.

It may not always be possible to see the doctor of your choice, especially if you need to be seen urgently, but YOU WILL ALWAYS BE ABLE TO SEE A DOCTOR.


Cancelling Appointments
If you cannot keep to your appointment, please let us know as soon as possible, so that we can offer it to another patient.
 
Sick Children
Children will always be seen as soon as possible if you ring the surgery to make an appointment. When you arrive please tell the receptionist so that the child can go straight to a side room if necessary.

Practice Consultation Times

Doctors
Monday:            8.30am - 12.30pm     &     14.30pm - 18.00pm
Tuesday:           8.30am - 12.30pm     &     14.30pm - 18.00pm
Wednesday:      8.30am - 12.30pm     &     14.30pm - 18.00pm
Thursday:         8.30am - 12.30pm     &     14.30pm - 18.00pm
Friday:              8.30am - 12.30pm     &     14.30pm - 18.00pm

Saturday:           7.50am - 12.00pm     Prebookable Appointments Only*


*Saturday morning Surgery is rotated between the 8 GPs for pre-booked appointments only. These appointments are for patients who cannot make it to the surgery during our usual working hours from Monday to Friday.

Nurses
Monday:            8.30am - 12.30pm     &     14.30pm - 18.00pm
Tuesday:           8.30am - 12.30pm     &     14.00pm - 18.00pm
Wednesday:      8.30am - 12.30pm     &     15.00pm - 18.00pm
Thursday:         8.30am - 12.30pm     &     14.30pm - 18.00pm
Friday:              8.30am - 12.30pm     &     14.30pm - 18.00pm


Blood Tests -
Blood Tests are taken Mon-Fri Mornings, except Wednesday. We also have designated Blood Test Only Clinics held by both our Health Care Assistant Sue and the WSH Phlebotomy Service.

Monday:             14.00pm - 16.00pm   (WSH Phlebotomy Service)
Tuesday:            8.10am - 11.30am     (Health Care Assistant)  
Friday:               8.10am - 11.40am     (Health Care Assistant) 

Home Visits

Home visits are for patients who are housebound and in need of medical attention. Please ring the Health Centre on 01379 898295 select Option 3 before 10.00am to request a home visit.

Be prepared to give our staff some idea of what is wrong. This information will be passed on to the Doctor on Call who will ring to discuss the problem and, if appropriate, organise a visit.

However, if at all possible, please make an appointment at the surgery. Due to our extensively wide Practice area please try to attend the surgery as the doctor on call can help more patients at the surgery for every visit he/she attends.