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Botesdale Health Centre

    

                   Telephone: 01379 898295

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Welcome to Botesdale Health Centre

The aim of our committed team is to provide the very highest quality medical care to our patients in a friendly, courteous and professional manner. We aim to achieve this through continual development in training and education both individually and as a team.

  

The Practice is led by our five Partners: Dr Yager, Dr Cooke, Dr Donald, Dr Bate & Dr Fennelow 

  

From the 1st December 2014

 

The NHS Friends and Family Test - NHS Midlands and East want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering feedback, so we can continually review our service. It is based on one simple question:

 

"How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?"

 

Your feedback will help us learn more about what you think of your experience - what you like and what you think we could improve. Ultimately, you're helping us to make changed that will ensure we can offer the best possible care.

 

There are two different ways of you giving us this feedback - either you can come into surgery and complete one of the feedback cards located on the Reception desk or you can complete the feedback form online by clicking here.

 

November 2014

 

Antibiotics Prescribing - If you have an infection that may need antibiotics please note that we will no longer be able to prescribe antibiotics over the phone. You will need to book an appointment to see a Doctor or Nurse. This is to ensure that antibiotics are appropriate for your condition.

 

Antibiotics may not always be prescribed when you see your Doctor with an infection as you body can usually fight infections on its own and antibiotics may have undesirable side effects. If you have concerns please discuss this with your Doctor.

 

Have you any experience of local palliative care services? If so, the West Suffolk Clinical Commissioning Group is keen to gain your opinion and feedback. This could be in the form of a group discussion or a telephone interview.  If you are interested in taking part please click here for more information.

 

2014 Patient Participation Survey Report

 

Our newly published Patient Participation Survey Report is now available - Click here to read online.

 

New Practice Leaflet available to download online - Click here to download a copy.

  

The Health and Social Care Act 2012 has empowered the Health and Social Care Information Centre (HSCIC) to require providers of NHS care to send confidential data to them when requested. It is now expected that this will be required in Autumn 2014 and to find further information please click here.

 

 

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