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Botesdale Health Centre


                   Telephone: 01379 898295

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Pharmacy & Dispensary


We opened our Pharmacy at the Health Centre in 2009. This linked our dispensary with a newly extended and refurbished area including the entrance and shop areas as well as a consultation room to accommodate patient appointments with one of our Pharmacists.


We currently have two permanent Pharmacists in situ. They can be seen, by appointment, on a Monday, Tuesday or Friday, between the hours of 9.00am-13.00pm and 14.00pm-17.00pm.


The Dispensary/Pharmacy Opening Hours:


Monday - Friday:    8.30am - 13.00pm and 14.00pm - 18.15pm


Saturday:                8.00am - 12.00pm


To contact the Dispensary/Pharmacy ring 01379 898295 and select Option 4. (Please note this isn't the number for Repeat Prescription Ordering - please see below).


Repeat Prescriptions


We are a dispensing practice which means that we are able to dispense drugs for those patients who live more than a mile from the nearest chemist.


When ordering drugs, please allow two working days (not counting weekends and bank holidays) before collection.


All items must be paid for on collection either by cash or via major credit/debit cards. We are not able to release any items without receiving full payment, and the back of the prescription form filled in correctly.


If you are exempt from payment, or collecting drugs for someone else who is exempt, please ensure that you aware of which category you or they come under, and can present proof of exemption when collecting.


To order a Repeat Prescription call our Direct Dispensary line on 01379 890 616 which is available:


Monday:                9.00am - 12.00pm and 15.00pm - 18.00pm

Tuesday - Friday: 9.00am - 12.00pm.




Alternatively, Repeat Prescriptions can also be ordered online - follow the link on the left. To use this service please ask at Reception for your unique PIN to access it.


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