Botesdale Health Centre

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Contacting the Practice by Telephone

To help us handle the demand of incoming telephone calls and alleviate excessive wait times, we are now streamlining all telephone calls to the Practice.  We would greatly appreciate your co-operation in helping us to do this by only contacting the Practice for certain requests during the specified times listed below:-

For on the day appointments with a GP, please call from 8.30 am and press option 3.

For Home Visit requests, please call between 8.30 am and 10.30 am and press option 4.

For a Nurse appointment, for example blood tests, dressings, smears and contraception, please call after 10.30 am and press option 3.

For an advance appointment with a GP or to arrange a medical, please call after 11.00 am and press option 3.

For all results, please call after 2.00 pm and press option 4.

Please also consider using our E-Consult service which can be accessed via our website.  This can also be used to request sick notes.

Many thanks for your co-operation.