Botesdale Health Centre

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Dear Patients

We recently had an urgent situation with not being able to complete some blood tests.  This was caused by our supplier, Roche, being unable to deliver some chemicals needed for this process.  This is a national problem.

We need to prioritise clinically urgent tests.   This means that if you are having a regular blood test, it may be delayed.  We are very sorry about this. 

If you are worried and you have been told your blood test is urgent, please contact the person who referred you, your GP or your Consultant. 

Managing queries will mean that your Practice or Hospital team is busier than ever – please be as patient as possible – they will be working incredibly hard to support you.

National teams are working with Roche to sort this problem out and we will keep everyone updated as the situation changes.