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Welcome to Botesdale Health Centre

The aim of our committed team is to provide the very highest quality medical care to our patients in a friendly, courteous and professional manner. We aim to achieve this through continual development in training and education both individually and as a team.

The Practice is led by our three Partners: Dr MacEachern, Dr Bate & Dr Fennelow.

COVID Vaccinations

Botesdale Health Centre have signed up to the National Covid Vaccination Enhanced Service The surgery will contact you when it is time to make an appointment, as our vaccination stocks vary.

Please wear a face covering when entering the Health Centre. Thank you for your cooperation.

If you are coming down for an appointment you will receive a text before hand with instructions to Stay in your Car and Text us to make us aware that you have arrived. 
You will then receive a call from the clinician you are seeing. Please bear with us as we can have signal issues.

If you have symptoms of Coronavirus (COVID 19) – please stay at home and manage your illness there. If you are getting worse you should contact 111 – DO NOT COME TO THE SURGERY unless a clinician has advised you to do so.

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

Alert

Coronavirus Update

Update 18-02-2021- We are vaccinating against COVID at Botesdale Health Centre again next week, this time it is Pfizer vaccine which is dictated by national supply and distribution of vaccines. We are able to deliver this from the surgery next week, and the process will be the same as previous vaccination clinics but there will be in addition a 15 minute wait in the surgery after the vaccination which is in keeping with NHSE guidance.

All Health and Social Care Workers (HSCW) must present valid identification when attending a Vaccination Centre. If no identification is offered the vaccination should not proceed.

If you are over 70 or are shielding and have NOT had a vaccine please contact the practice as soon as possible.

As you can understand this is an extremely busy time for the practice and will not be able to answer calls about the vaccine appointments unless you have been specifically asked to call back by a member or staff at the practice.

Health & Social Care Workers – For COVID Vaccine Information – Please Click Here

Please note online bookings of appointments have been temporarily suspended due to need to triage calls regarding COVID-19. 

PLEASE WEAR A FACE COVERING WHEN ENTERING THE HEALTH CENTRE. THANK YOU FOR YOUR COOPERATION.

Visit NHS.uk for the latest guidance on coronavirus COVID-19, including symptom checker, self-care and social distancing.

Refer to NHS 111 Online to check if you have coronavirus symptoms. If you have severe COVID-19 symptoms and need further advice call NHS 111 — not the surgery. At this time please do not go to the surgery, unless you are advised to do so by a member of the Practice team.

Isolation Notes are available online from NHS 111, if you are self-isolating and need a note for your employer. Help and  guidance with links available from our COVID-19 support page.

 

Arriving for an appointment; If you are coming to the health centre for an appointment you should receive a text before hand with instructions to Stay in your Car and reply to the text we sent you to make us aware that you have arrived. You may then receive a call from the clinician you are seeing. Please bear with us as we can have signal issues. and follow the instructions on the text message. This is to reduce the footfall within the practice thereby reducing the risk of infection.

Medication requests; We are receiving very large numbers of requests for medications earlier than they should be requested.  Please DO NOT order medication too soon as these requests will not be processed.